21+ · Play Responsibly

Play Responsibly at 89hi

Gaming should be a fun way to relax. 89hi provides tools, guidance, and support to help you know your limits and stay in control.

Stay in control
Play with enjoyment

Gambling and Responsibility

Players must be 21 or older

You can enjoy football betting, slots, live casino, and more at 89hi. But always remember — gambling is not a way to make money; it is for fun. Playing responsibly means managing your budget and time, and keeping gaming within limits.

You must be 21 or older. 89hi does not allow accounts to be created by anyone under 21. Parents and guardians should take adequate steps to prevent children from accessing this platform.

If you feel gambling is becoming a problem, use our responsible gaming tools straight away and contact our Support team. 89hi offers 24/7 support in Burmese.

🆘 Need help?

If you feel gambling is becoming a problem, reach out to us soon — we are always here.

24/7 Live Chat — Burmese

Self-Control Tools We Offer

Deposit Limit

You can set your own limit on how much you can deposit per day, week, or month. If you lower the limit, it will take effect after 24 hours to 7 days. If you raise it, it applies immediately.

Time-Out

If you need a short break, you can set a Time-Out from 24 hours up to 30 days. During this period, logging in, depositing, and playing will all be blocked.

Self-Exclusion

If things are getting worse, you can exclude yourself for 6 months up to 5 years. Your account will not be reopened before the period ends — only Support can make any changes.

Session Reminder

You can turn on Session Reminders to keep track of how long you have been playing in a day. When your set time is reached, the system will send you a reminder notification.

Checking Your Gaming History

You can check your deposit, withdrawal, and balance history in your account. Reviewing your play history helps you better understand your own habits.

24/7 Support & Guidance

If you want to talk about your gaming, you can reach 89hi's Live Chat Support at any time and get help in Myanmar language.

Warning signs to watch out for

If you notice the following signs, you may have a gambling problem — check yourself immediately and seek help.

Continuing to play to win back money you've lost

Finding it hard to stop playing

Having to borrow money because of gambling, or already doing so

Hiding your gambling from family

Thinking about gambling all day, even when you're not playing

Planning to play for a short time but ending up playing much longer

Gambling is affecting your relationships, work, or health

Feeling angry, down, or irritable when you lose

Deposit/Withdrawal Limits & Budget Management

Budget management is one of the most important steps in responsible gambling. Know 89hi's deposit and withdrawal limits, and never play beyond what you can afford.

Type Amount Note
Minimum Deposit 20,000 Ks All methods
Minimum Withdrawal 20,000 Ks All methods
Withdrawal Processing Time 5–30 minutes Typically
Payment Methods KBZPay, Wave Money, AYA Pay Includes Bank Transfer

Tips for setting your budget

  • Keep your gambling money separate from family and living expenses
  • Decide in advance how much you can spend per week
  • Don't play more to try to win back what you've lost
  • After playing, check your history and study your patterns
  • Never think of gambling as a source of income

Self-exclusion — Steps to take

01

Contact Support

Go to 89hi's 24/7 Live Chat and say "I want to self-exclude" — you can get immediate help in Myanmar language.

02

Choose a period

You can choose 6 months, 1 year, 3 years, or 5 years. Pick the period that suits your needs.

03

Confirm

Once Support officially confirms your self-exclusion, you will not be able to log in and play during that period.

04

If you want to reopen

Your account will only be reopened after the set period ends, by contacting Support. No override is possible before the period is up.

Protecting children

89hi does not allow anyone under 21 to access and play. Parents and guardians must take the following measures to prevent children from accessing this platform.

  • Make sure children are not watching when you log in
  • Install parental control software on your phone or computer
  • Keep your login credentials private so children cannot access them
  • Keep control of your child's phone and bank card

21+ Only

This platform is for adults aged 21 and above only. Anyone under 21 is not permitted to play any games. 89hi reserves the right to verify the age of anyone registering an account.

Find fun and responsibility — or both at once

At 89hi, keep your gaming purely for fun. Once you decide to play, set your limits and enjoy responsibly.

Questions about responsible gaming

Contact 89hi's 24/7 Live Chat and say "I want to self-exclude." You will need to choose a period between 6 months and 5 years. Once Support confirms it, you will not be able to log in or play during that period. Your account cannot be reopened before the period ends.

Time-Out is a short break lasting from 24 hours up to 30 days. Self-Exclusion lasts from 6 months up to 5 years and can only be reversed by Support before the period ends. If your gambling problem is serious, we recommend choosing Self-Exclusion.

Go to the Deposit Limit section in your account settings and set a daily, weekly, or monthly limit. If you want to lower the limit, it will take effect after 24 hours to 7 days. If you want to raise it, the change applies immediately.

Contact 89hi's Live Chat straight away or send an email to [email protected]. You can apply for Self-Exclusion immediately and we will stop your play right away. Gambling can become a problem at any time — there is no shame in asking for help.

Send an email to [email protected] straight away and explain what happened in detail. 89hi will review the play history from that period, discuss options for a refund to the child, and investigate the account.

Any balance remaining in your account during a Self-Exclusion or Time-Out period will be kept safe. To withdraw, contact Support, complete an identity verification, and your funds will be returned to you.